Telecom Case Study

How rConfig Holds a Service Provider Estate to One Configuration Standard at Carrier Scale

A national, multi-vendor network, from optical to access to radio to core, is too large for scripts and spreadsheets. rConfig holds the whole estate, IP and optical, to a single configuration standard, with continuous backup, drift detection, and carrier audit trails across hundreds of thousands of devices.

Key metrics

  • ~200kDevices Under Management

    Core, access, and edge in a single Tier 1 deployment

  • 1Configuration Standard

    Held across every region and vendor in the estate

  • 24/7Scheduled Collection

    Backup cadence that keeps closing its windows

CHALLENGE

Scale and Complexity Across the Estate

Service provider networks are vast, distributed, and constantly changing. Holding thousands of routers, OLTs, and switches from different vendors (Cisco, Juniper, Huawei) to one standard is impossible when each layer, optical, access, radio, and core, is managed in its own silo.

Without a single source of truth, frequent changes across distributed POPs lead to configuration drift, producing silent failures that only surface when traffic peaks or an audit lands.

  • Six-figure, multi-vendor estates from optical to core
  • Frequent network changes across distributed POPs
  • High downtime costs and SLA penalties (minutes to hours)
  • Carrier audits (NIS2, internal) that have to hold up
SOLUTION

One Standard, Vendor Neutral, at Carrier Scale

rConfig gives service providers a single, vendor-neutral plane across the whole estate. Parallel, versioned backup keeps collection windows closing for hundreds of thousands of devices, so every config is recoverable.

Continuous policy checks and drift detection flag mismatched configurations before they reach customers, while RBAC and full audit trails keep the network ready for a carrier-grade compliance review at any time.

  • Single configuration standard across every vendor
  • Parallel, versioned backup at six-figure scale
  • Continuous drift detection and policy checks
  • RBAC and carrier audit trails for NIS2 readiness
  • Vendor-neutral view across optical, access, radio, and core
OUTCOMES

Operational Efficiency

Measurable impact in weeks not months.

  • Automated Compliance

    Replaced manual sampling with continuous, estate-wide configuration audits mapped to NIS2 and internal policy.

  • Rapid Diagnostics

    Empowered NOC teams to instantly diff current versus previous configs and find the root cause of outages.

  • Always Recoverable

    Held collection windows closed across the estate, so every device has a current, versioned backup to roll back to.

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